The best leaders "PM" their organizations the same way product managers "PM" their products
A leader should "PM" her organization the same way that a product manager "PMs" her product. How do PMs PM their products? At a high-level, PMs: 1. They conduct continuous in-depth research of the desires, goals and key challenges of their customers 2. They undergo a rigorous and highly-collaborative iterative design process which may involve pivoting (ideally rapidly) before arriving at an optimal solution that meets the customer's needs. 3. They execute, launch and bring their solution to market and empower their customers with the new solution. The best leaders do not treat their reports merely as assets in order to achieve their own executive desired outcomes, but they treat their reports as their customers. They apply discovery tactics (asking questions, observing, validating hypotheses) to get tuned in with the world of their reports. This discovery work is time-consuming, but once the leader truly understands the desires, goals and key cha...